Frequently Asked Questions

Do you offer local pickup? Yes, we do offer local pickup. If you are interested in local pickup email us at seventailscreations@gmail.com for further instructions.

How long does shipping take? Orders are processed within 2–5 business days. Shipping times vary depending on your location, but most orders arrive within 3–7 business days after shipping.

Do you accept returns or exchanges? All sales are final. We do not offer refunds or exchanges. However, if there is an issue with the quality of your item, please contact us at seventailscreations@gmail.com and we will be happy to help.

How much is shipping? Shipping is a flat rate of $8 for all domestic shipping.

How long does shipping take? Shipping times can vary due to your location. Average shipping time is 3-7 days. We are not responsible for carrier delays or the loss of a package while in the hands of the carrier.